About the Policy
At Red Deer Publishers, protecting the privacy and confidentiality of our authors and clients is our
top priority. We collect limited information to improve our publishing, editing, and communication
services.
We take your privacy seriously and do not rent, sell, or share your personal or manuscript-related
information with anyone.
This policy explains what data we collect, how it’s used, and the measures we take to keep your
information safe.
Collected Personal Information
We may collect the following details from authors and clients:
Refunds are available under these conditions:
- Full name
- Email address
- Mailing address
- Phone number
This information is usually provided when you submit a manuscript, sign a publishing agreement, or create an author account. We may also collect information from inquiries, feedback forms, or communication with our team.
Additionally, we record project details, active publishing services, payment information, and service preferences to help manage your project efficiently.
Use of Collected Data
We use the collected data to:
- Process publishing, editing, and marketing projects
- Send updates on manuscript or design progress
- Communicate about project-related questions or issues
- Share newsletters, publishing advice, and promotional offers
- Improve the functionality and performance of our Author Portal
Newsletter Subscription
If you wish to stop receiving updates or newsletters, you can unsubscribe anytime by following the link in our emails or contacting us at info@reddeerpublishers.com.
Third-Party Involvement
We do not share your personal or manuscript information with third parties unless required to
complete publishing tasks.
Trusted partners may include:
- Secure payment processors
- Printing and distribution providers
- Marketing or email delivery platforms
These partners are bound by confidentiality agreements and cannot use your information for any other purpose.
Security of Personal Information
Your personal details and manuscript files are protected using SSL (Secure Sockets Layer) encryption.
We follow strict data protection and storage standards to safeguard your information from
unauthorized access.
While no digital system is completely secure, we take every reasonable step to protect your data.
If you have concerns about your information or author account, contact info@reddeerpublishers.com.
PCI Compliance
All payments are processed through PCI-compliant gateways.
We never store your credit card or
payment details on our servers.
Account Modification, Deletion, and Unsubscription
If you wish to delete your account or remove your personal data, please email us.
Once deleted, you will no longer receive project updates or promotional communications from Red
Deer Publishers.
Cookies and Their Use
We use cookies to enhance your experience on our Author Portal. Cookies help us:
- Monitor site performance
- Resolve technical issues
- Understand general user activity and service trends
We do not link cookies to personally identifiable information, and all data is used only in aggregate form.
Web Beacons / Clear GIFs
We may use small tracking tools like web beacons in our emails to measure engagement and improve our publishing-related communications.
Author Testimonials
With your permission, we may publish testimonials, case studies, or success stories.
If you would like to edit or remove your testimonial, please email info@reddeerpublishers.com
Links to Other Websites
Our website may include links to third-party publishing tools or author resources.
Red Deer
Publishers is not responsible for the privacy practices of these websites. We encourage all
users to review external privacy policies before sharing any personal data.
Changes to This Privacy Policy
We may update this policy from time to time.
Any major updates will be posted on our website or sent to you via email.
Please check this page regularly to stay informed about how we protect your data.
Disclaimer
Red Deer Publishers may disclose personal information if required by law or to protect our legal rights and property.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us: info@reddeerpublishers.com
